Data Deletion Instructions

Sithiyam Travel is committed to giving you control over your personal data, including data collected through WhatsApp, Instagram, Facebook Messenger, and Meta lead ads.

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How To Request Deletion

Email us at hirazhilmy@sithiyam.com with the phone number or Instagram/WhatsApp handle you used to contact us, or reply DELETE on the same channel you messaged us on (WhatsApp, Instagram, or Messenger).

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What Gets Deleted

We delete your name, contact details, messages, and any trip details or lead-ad answers we hold about you, from our database and from any connected marketing tools.

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What We Keep

We may keep limited records where required for legal, tax, or accounting reasons — for example, a completed booking's financial record — for as long as the law requires, even after a deletion request.

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Timeline

We complete deletion requests within 30 days of receiving them.

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Confirmation

We send you a confirmation once your data has been deleted, to the email, phone number, or channel you contacted us on.

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Cookies & Ad Data

This covers data we hold directly. To manage cookies or ad personalization in your own browser or Meta account, use your browser's cookie settings or Meta's Ad Preferences.

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Contact

Questions about this process: email hirazhilmy@sithiyam.com. Last updated: 3 September 2026.

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