Data Deletion Instructions
Sithiyam Travel is committed to giving you control over your personal data, including data collected through WhatsApp, Instagram, Facebook Messenger, and Meta lead ads.

How To Request Deletion
Email us at hirazhilmy@sithiyam.com with the phone number or Instagram/WhatsApp handle you used to contact us, or reply DELETE on the same channel you messaged us on (WhatsApp, Instagram, or Messenger).

What Gets Deleted
We delete your name, contact details, messages, and any trip details or lead-ad answers we hold about you, from our database and from any connected marketing tools.

What We Keep
We may keep limited records where required for legal, tax, or accounting reasons — for example, a completed booking's financial record — for as long as the law requires, even after a deletion request.

Timeline
We complete deletion requests within 30 days of receiving them.

Confirmation
We send you a confirmation once your data has been deleted, to the email, phone number, or channel you contacted us on.

Cookies & Ad Data
This covers data we hold directly. To manage cookies or ad personalization in your own browser or Meta account, use your browser's cookie settings or Meta's Ad Preferences.

Contact
Questions about this process: email hirazhilmy@sithiyam.com. Last updated: 3 September 2026.